Privacy Policy

Welcome to Sambouie Academy (“we,” “our,” or “us”).
We are committed to providing a safe, transparent, and parent-controlled educational platform. This Privacy Policy explains what information we collect, why we collect it, and how it is protected.

Summary of Key Points

• We follow COPPA principles and collect only what is necessary.
• We collect parent name/email and minimal child information.
• We never sell or share personal information.
• Only parents and limited administrators can access child data.
• Parents can review or delete data at any time.

1. Information We Collect

Sambouie Academy collects only information required to operate the platform and support a child’s learning journey.

Parent Information:

• Name
• Email address

Child Information:

• First name or nickname
• Date of birth
• Learning activity data (lessons, notes, uploads, milestones)

We do not collect addresses, phone numbers, biometric data, voice recordings, or unnecessary identifiers.

2. How We Use Information

• Create parent and child dashboards
• Organize learning portfolios
• Generate reports and exports
• Provide customer support
• Improve platform usability

3. Who Can Access Child Data?

• The parent or legal guardian
• Limited Sambouie administrators (support only)

Children’s data is never visible to other families.

4. Data Sharing

Sambouie Academy does not sell, rent, disclose, or share personal data.

We do not use advertising networks or third-party trackers targeting children.

5. Parental Rights (COPPA)

Parents may:

• Review child data
• Correct inaccuracies
• Delete all child records
• Withdraw consent

Requests can be made by emailing sambouie@sambouie.com.

6. Data Retention

Data is retained only while an account is active.

When a parent requests account deletion, access to the account is disabled and the account is scheduled for permanent removal.

For security, compliance, and operational integrity, deletion may not occur immediately. Data is permanently erased within a reasonable timeframe, unless temporary retention is required to:

• Comply with legal or regulatory obligations
• Resolve disputes or billing issues
• Prevent fraud, abuse, or misuse of the platform

Once deletion is complete, all associated child data is permanently removed and cannot be recovered.

7. Security

We apply reasonable technical and administrative safeguards to protect all stored information.

8. Policy Updates

This policy may be updated as legal or platform changes occur. The effective date will always be shown at the top.

9. Contact

Email: support@sambouie.com
Website: https://sambouie.com